Privacy Policy


Protecting the privacy of your personal information is important to our company, all of our employees, and the companies we partner with or whose products and services we offer.  Individually and as a company we are committed to collecting, using and disclosing your personal information responsibly.   
We ask for information in order to assess eligibility for insurance coverage and claims, provide custom quotes, provide information on products that may be of interest to you and to provide ongoing service including collecting monthly premiums and claims processing.  The information could include contact, financial, medical and health information for you and where relevant your dependents. 

Your personal information is gathered with your consent through phone calls, meetings, emails, texts, contact forms and insurance applications you have completed online or submitted to us manually, or with your permission, may be provided by a third party such as a health practitioner.  All information gathered is stored in a secure manner and its use safeguarded in accordance with our privacy policy.  

Your personal information is disclosed only to authorized employees, companies we represent and their employees / agents for the purpose of quoting on or providing insurance products or services, third-party service providers authorized by our company to assist in administering your insurance, persons or entities to which you have granted access, or persons or entities allowed access by law.  The information is disclosed only as needed for the purpose for which it was collected or as otherwise required by law. 

In accordance with applicable law and upon your request, we will provide you with access to your personal information in your client file for your review.  You have the right to request corrections to your personal information. 

Should you provide for your file, any additional personal information such as insurance policies, copies of applications in whole or part, wills and power of attorneys, these items are provided at your own risk, and you are releasing our company and the companies who are using the information to serve you, from any liability or responsibility in connection with these documents.   Please note such documents may be converted by our company into another form without the original being retained.

If you have any questions, comments or concerns regarding the privacy of your information, please contact our Privacy Officer at info@healthplusinsurance.ca or 416-498-6944.